Forbes Best ERP 2023

    Microsoft Dynamics 365
    Business Central

    Adapt faster, work smarter, and perform better

    All-in-one business management solution that connects sales, service, finance, and operations teams

    2-4 Months
    Perfect for SMEs
    130+ Countries
    Business Central Dashboard

    Traditional accounting systems inhibit growth

    Manual, inefficient and error-prone processes

    Bog down employees, hindering operational effectiveness

    Prevents focus on strategic work

    Leads to frustrated employees, low margins, high turnover, and increased costs

    Business Central Delivers

    Modern
    Cloud-first platform
    Unified
    Single system
    Intelligent
    AI-powered insights
    Adaptable
    Scales with you

    Comprehensive Business Management

    Six core modules working together to manage every aspect of your business

    Financial Management

    • General Ledger & Unlimited Dimensions
    • Multi-currency & Multi-company support
    • Budgets & Financial reporting
    • Cash flow forecast (AI)
    • Late payment prediction (AI)
    • Fixed assets & Cost accounting

    Sales & Marketing

    • Contact & Campaign management
    • Opportunity management
    • Sales invoicing & order management
    • Campaign pricing
    • Dynamics 365 Sales integration
    • Sales line pricing & discounting

    Operations Management

    • Inventory control & tracking
    • Item categories and attributes
    • Multiple locations & transfers
    • Warehouse management
    • Bin tracking & put-aways
    • Assembly management

    Supply Chain Management

    • Supply planning
    • Demand forecasting
    • Sales & inventory forecasting (AI)
    • Order promising
    • Purchase order management
    • Vendor management

    Project Management

    • Basic resources
    • Capacity management
    • Multiple costs tracking
    • Jobs & Time sheets
    • Project billing
    • Real-time intelligence

    Service Management

    • Planning and dispatching
    • Service contract management
    • Service item management
    • Service order management
    • Service price management
    • Field service optimization
    AI-POWERED INTELLIGENCE

    Copilot in Dynamics 365 Business Central

    A new way to experience work—more personalized, proactive, and meaningful

    AI Copilot

    Sales & Inventory Forecasting

    Predict future sales using historical data to help avoid stockouts and improve inventory availability.

    ✓ Save time and improve inventory availability to keep customers happy

    Late Payment Predictions

    Reduce outstanding receivables and fine-tune collection strategy by predicting whether sales invoices will be paid on time.

    ✓ Better manage receivables and control financial risk

    Cash Flow Analysis

    Create comprehensive cash flow forecasts with Azure AI, enhancing decision-making to stay in control.

    ✓ Make proactive fiscal adjustments to optimize cash position

    AI-Generated Product Descriptions

    Bring products to market faster with AI-generated product description suggestions tailored to your brand.

    ✓ Create copy ideas in seconds and publish to Shopify seamlessly
    Teams Integration
    SEAMLESS INTEGRATION

    Work Smarter with Microsoft Teams

    Make Faster Decisions

    Share Business Central data within Teams conversations and tabs

    Access Business Contacts

    Look up contacts with insights, interaction history, and related records

    Edit Data Seamlessly

    Take action without switching apps—stay productive

    Work Anywhere, Anytime

    Full capabilities on desktop, tablet, or mobile, on premises or in the cloud, across Windows, Android and iOS devices.

    Mobile Business

    Expand into Global Markets

    Support business operations in over 130 countries and regions with localized tax regulations, multiple currencies, and consolidations.

    Global Business

    Streamlined Business Workflows

    Built-in workflows to automate your business processes

    Vendor On-boarding

    6 step workflow

    1. Vendor Creation01
    2. Vendor Approval02
    3. Credit Limits03
    4. Vendor Evaluation04
    5. Item mapping05
    6. Vendor Price List06

    Customer On-boarding

    6 step workflow

    1. Customer Creation01
    2. Customer Approval02
    3. Credit Limit Review03
    4. Credit Approvals04
    5. Final Approvals05
    6. Sales Order Controls06

    Sales Opportunity to Fulfillment

    6 step workflow

    1. Create Lead/Opportunity01
    2. Create Quotation02
    3. Qualify Quote03
    4. Convert to Sales Order04
    5. Approval Workflow05
    6. Order Fulfillment06

    Procurement Process

    7 step workflow

    1. Purchase Requisition01
    2. Approval02
    3. Email to Suppliers03
    4. Supplier Quote04
    5. Price Comparison05
    6. Purchase Order06
    7. Good Receipt07
    EXTENSIBILITY

    Industry-Specific Apps & Extensions

    Extend the solution to meet your unique vertical or business-specific requirements

    3,800+
    Apps on Microsoft AppSource designed for Business Central
    Manufacturing
    Distribution
    Professional Services
    Retail
    Construction
    Non-profit

    Flexible Licensing Options

    Choose the edition that matches your business needs

    Business Central Essentials

    Perfect for growing businesses

    • Financial Management
    • Sales & Marketing
    • Purchase & Payables
    • Inventory Management
    • Project Management
    • Service Management (Basic)
    • Power Platform Integration
    • Power BI Integration
    RECOMMENDED

    Business Central Premium

    Complete business solution

    • All Essentials Features
    • Service Management (Advanced)
    • Manufacturing & Production
    • Warehouse Management
    • Assembly Management
    • Advanced Planning & Forecasting
    • AI-Powered Insights
    • Advanced Analytics

    Included with All Licenses

    Named user license
    1 Production + 3 Sandbox environments
    Microsoft 365 integration
    Azure security & backups
    Multi-factor authentication
    Cloud deployment

    Why Choose Business Central?

    Named 'Best ERP System' in 2023 by Forbes Advisor
    All-in-one business management solution
    Quick deployment with minimal IT overhead
    Seamless Microsoft 365 & Power Platform integration
    Built-in AI and business intelligence
    Mobile accessibility on Windows, Android, iOS
    Support for 130+ countries and regions
    3,800+ apps available on Microsoft AppSource
    Cloud deployment with Azure security
    Scalable from SME to enterprise

    Implementation Process

    A clear path from kick-off to a live ERP

    KICK-OFF
    1. 1
      Stage 1

      Discovery & Scoping

      1 week
      Key activities
      • Understand business processes
      • Define scope & requirements
      • Plan the rollout
      • Agree success criteria
      Project Plan & Scope
    2. 2
      Stage 2

      Configuration & Setup

      2-4 weeks
      Key activities
      • Set up company & chart of accounts
      • Configure finance, sales & purchasing
      • Role-based access
      • Integrations & extensions
      Configured Business Central
    3. 3
      Stage 3

      Data Migration

      1-2 weeks
      Key activities
      • Cleanse legacy data
      • Migrate customers, vendors & items
      • Opening balances
      • Reconciliation checks
      Validated Migrated Data
    4. 4
      Stage 4

      Training & UAT

      1-2 weeks
      Key activities
      • Role-based user training
      • User acceptance testing
      • Process refinement
      • User guides
      Trained Users & Sign-off
    5. 5
      Stage 5

      Go-Live & Support

      Ongoing
      Key activities
      • Cut-over to production
      • Hypercare support
      • Performance tuning
      • Continuous improvement
      Live Operational System
    GO LIVE

    Ready to Transform Your Business?

    Join thousands of businesses worldwide that have modernized their operations with Microsoft Dynamics 365 Business Central